Data & Privacy

facai988 Privacy Policy

Your personal data belongs to you. This page explains exactly what facai988 collects, why we collect it, how it's stored, and what rights you have over it. We've written this to be read — not to be skipped.

Last Updated: 1 January 2025
Encrypted Storage
All data secured in transit & at rest
Never Sold
Your data is not sold to third parties
Your Rights
Access, correct, or delete your data
Direct Contact

This Privacy Policy explains how facai988 collects, uses, stores, and protects the personal information of players who register and use the facai988 platform — whether through the website at facai988.pro or the facai988 Android app. By creating an account on facai988, you confirm that you have read and understood this policy. If you do not agree with how facai988 handles personal data, you should not register or continue using the platform. This policy should be read alongside the facai988 Terms and Conditions.

01

Introduction

facai988 takes the privacy of its players seriously. We understand that when you share personal information with us — your name, your phone number, your payment details — you're placing trust in the platform. That trust is not taken lightly. This Privacy Policy is our commitment to being transparent about what we do with your data and why.

facai988 operates as an online casino and gaming platform serving players in Bangladesh. The personal data we collect is used solely to operate your account, process payments, comply with legal obligations, and improve the facai988 experience. We do not collect data for advertising networks, we do not sell player data, and we do not share it with parties who have no legitimate role in operating the facai988 platform.

If you have any questions about this Privacy Policy before registering on facai988, contact us at [email protected]. We'll give you a straight answer.

02

Data We Collect

facai988 collects only the personal data that is necessary to operate your account and provide the services you've signed up for. The categories of data we collect are:

Data Category Examples Required?
Identity Data Full name, date of birth, gender Required
Contact Data Mobile number, email address Required
Payment Data bKash/Nagad/Rocket account reference, transaction IDs Required
Verification Data Government-issued ID (when requested for KYC) Conditional
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Games played, session duration, bet history, login times Automatic
Communications Data Support chat transcripts, emails sent to facai988 When applicable

facai988 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

03

How We Collect It

facai988 collects personal data through the following channels:

  • Direct registration: When you create a facai988 account, you provide your name, contact details, and date of birth directly through the registration form.
  • Deposits and withdrawals: When you transact via bKash, Nagad, or Rocket, facai988 receives transaction reference data from the payment provider to confirm and reconcile your account balance.
  • Identity verification: If facai988 requests KYC verification, you submit identity documents directly through the platform or via email to [email protected].
  • Automated collection: When you use the facai988 website or app, technical and usage data is collected automatically through server logs, session tracking, and cookies.
  • Support interactions: When you contact facai988 support via live chat or email, the content of those communications is recorded and stored.

facai988 will never ask for your account password through any channel. If you receive a message claiming to be from facai988 and asking for your password, do not respond — contact [email protected] immediately.

04

Why We Use Your Data

Every piece of data facai988 collects has a specific purpose. We do not collect data speculatively or hold it indefinitely without reason. The primary purposes for which facai988 uses your personal data are:

  • Account management: To create, maintain, and secure your facai988 account, including processing logins and managing your balance.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to reconcile transactions against your facai988 account.
  • Identity verification: To confirm that you meet the eligibility requirements to use facai988, including age verification and KYC checks where required.
  • Legal compliance: To meet anti-money laundering obligations, respond to lawful requests from authorities, and maintain records required by applicable regulations.
  • Fraud prevention: To detect and prevent fraudulent activity, account abuse, and violations of the facai988 Terms and Conditions.
  • Responsible gaming: To monitor gameplay patterns and identify players who may need support through facai988's responsible gaming tools.
  • Platform improvement: To analyse usage patterns and improve the facai988 platform, game selection, and user experience.
  • Customer support: To respond to your queries, resolve disputes, and maintain a record of support interactions.

facai988 does not use your personal data for third-party advertising, profiling for marketing purposes unrelated to facai988, or any purpose not listed above without first obtaining your explicit consent.

05

Sharing Your Data

facai988 does not sell, rent, or trade your personal data to any third party. The only circumstances under which facai988 shares player data with external parties are:

  • Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers operate under their own privacy policies and are bound by applicable financial regulations.
  • Identity verification services: Where KYC verification is required, facai988 may use a third-party identity verification provider. Only the data necessary for verification is shared.
  • Legal authorities: facai988 will disclose personal data to law enforcement or regulatory authorities when required to do so by law, court order, or to protect the rights and safety of facai988 and its players.
  • Platform infrastructure providers: facai988 uses hosting and infrastructure services to operate the platform. These providers access data only as necessary to provide their services and are contractually bound to protect it.

All third parties who receive facai988 player data are required to handle it securely and use it only for the specific purpose for which it was shared. facai988 does not permit third parties to use your data for their own marketing or commercial purposes.

06

Cookies & Tracking

facai988 uses cookies and similar tracking technologies on the website and app. Cookies are small text files stored on your device that help facai988 recognise you, maintain your session, and understand how the platform is being used.

  • Essential cookies: Required for the facai988 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences on facai988, such as language settings and game display options.
  • Analytics cookies: Help facai988 understand how players navigate the platform, which games are most popular, and where technical issues occur. This data is aggregated and anonymised.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using facai988, but some features may not function as intended. Note that disabling essential cookies will prevent you from logging in to your facai988 account.

07

Data Retention

facai988 retains personal data only for as long as it is necessary for the purposes described in this policy, or as required by applicable law. The general retention periods applied by facai988 are:

  • Active account data: Retained for the duration of your facai988 account and for a period of five years after account closure, in line with standard financial record-keeping requirements.
  • Transaction records: Retained for a minimum of five years from the date of the transaction to comply with anti-money laundering regulations.
  • Identity verification documents: Retained for five years after account closure or the completion of the verification process, whichever is later.
  • Support communications: Retained for two years from the date of the interaction, unless the communication relates to an ongoing dispute or legal matter.
  • Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When personal data is no longer required, facai988 deletes or anonymises it securely. You may request early deletion of your data subject to the limitations described in Section 9.

08

Security Measures

facai988 implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • TLS encryption for all data transmitted between your device and the facai988 platform.
  • Encrypted storage of sensitive data including payment references and identity documents.
  • Access controls that restrict internal access to personal data on a need-to-know basis.
  • Regular security reviews and vulnerability assessments of the facai988 platform.
  • Two-factor authentication options available to all facai988 account holders.

While facai988 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your facai988 account and do not share it with anyone.

If you suspect your facai988 account has been accessed without your authorisation, contact [email protected] immediately. We will investigate and take appropriate action without delay.

09

Your Rights

As a facai988 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact facai988 at [email protected] with your account details and a description of your request.

Right of Access

Request a copy of the personal data facai988 holds about you. We will respond within 30 days.

Right to Rectification

Request correction of inaccurate or incomplete personal data held in your facai988 account.

Right to Erasure

Request deletion of your personal data, subject to legal retention obligations that facai988 must comply with.

Right to Restrict Processing

Request that facai988 limits how your data is used while a dispute or correction request is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to facai988 processing your data for purposes beyond those strictly necessary to operate your account.

facai988 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, and you will be notified of the extension. Some requests may be declined where fulfilling them would conflict with facai988's legal obligations — in such cases, facai988 will explain the reason for the refusal.

10

Minors

facai988 does not knowingly collect personal data from individuals under the age of 18. The facai988 platform is strictly for adults. If facai988 discovers that personal data has been collected from a minor, the account will be closed immediately, all data will be deleted, and any deposits will be returned to the payment source.

If you believe a minor has registered on facai988, please contact [email protected] immediately with as much detail as possible. facai988 will investigate and act without delay.

11

Policy Changes

facai988 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to our data practices. When material changes are made, facai988 will notify registered players via email or an in-platform notification.

The updated policy will be published on this page with a revised "Last Updated" date. Your continued use of facai988 after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you should stop using facai988 and contact support to close your account and request deletion of your data.

12

Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the personal data facai988 holds about you, contact our support team directly. We aim to respond to all privacy-related queries within 48 hours.

Live Chat
Available 24/7 on facai988

How facai988 Protects Your Data Every Day

These aren't just policy commitments — they're the actual practices facai988 follows for every player account in Bangladesh.

End-to-End Encryption

Every connection to facai988 is encrypted using TLS. Your login credentials, payment references, and personal details are never transmitted in plain text — not when you deposit, not when you withdraw, not ever.

Minimal Data Collection

facai988 collects only what's needed to run your account. We don't ask for data we don't use, and we don't hold it longer than necessary. Less data collected means less risk to you as a player.

Zero Data Sales

Your personal data is never sold, rented, or traded to any third party for commercial purposes. The only parties who receive your data are those directly involved in operating your facai988 account.

Full Player Rights

You can access, correct, or request deletion of your facai988 data at any time. Submit a request to [email protected] and we'll respond within 30 days — no runaround, no unnecessary delays.

Secure Payment Handling

facai988 does not store full payment account numbers. Transaction processing via bKash, Nagad, and Rocket uses reference IDs only. Your mobile banking credentials never pass through facai988 systems.

Internal Access Controls

Not everyone at facai988 can see your personal data. Access is restricted on a strict need-to-know basis. Support staff see only what's necessary to resolve your query — nothing more.

Your Privacy Is Protected on facai988

Register on facai988 knowing your personal data is handled with care. Fast payments via bKash, Nagad, and Rocket — with encryption, zero data sales, and full player rights built in from day one.

18+ only. Please play responsibly. Visit our Responsible Gaming page for tools and support.